Pair your device again
Door / window sensor
Use the Help page in your Home Assistant app. The video shows the buttons and indicator lights to look for.
The video opens a YouTube player when you press play. You can also watch it on YouTube.
Follow the guide for your installed device. If its buttons or indicator lights differ, contact us on LINE before continuing.
Follow these steps
Start on the Help page. Scroll down and tap the Re-pair Device button.
0:05Select the device you want to pair.
0:16Then tap Start to begin the process.
0:23When the screen shows Pairing Open, put the device into pairing mode.
0:30This is the contact sensor. The pairing button is on the back.
0:40Press and hold the button until the indicator light starts blinking.
0:47Once it blinks, release the button.
0:58Finally, wait for pairing to finish.
1:06